software

Multiple users here have this same problem that whenever they open a
particular Excel file, it gives them a quot;Send Report Error.quot; Weird thing about
it is it doesnt
happen in all their Excel files, only happens to some of them. Also tried
opening
the very same file/s they are having problems with on my machine and it worked
fine.
I have patched Office (SP2), updated Acrobat Reader, updated signatures,
uninstalled/reinstalled Office, and done all the possible troubleshooting on
these machines but still error occurs.

Any help appreciated, thanks!Isolate the problem as best you can...........separate the Network from the
Files from the Computers..........move the files about on Jump Drives to help
with this........list specific arrangements where the problem exists and
where it don't......may be a bad leg on the Net, or directory..........

hth
Vaya con Dios,
Chuck, CABGx3
quot;Delbertquot; wrote:

gt; Multiple users here have this same problem that whenever they open a
gt; particular Excel file, it gives them a quot;Send Report Error.quot; Weird thing about
gt; it is it doesnt
gt; happen in all their Excel files, only happens to some of them. Also tried
gt; opening
gt; the very same file/s they are having problems with on my machine and it worked
gt; fine.
gt; I have patched Office (SP2), updated Acrobat Reader, updated signatures,
gt; uninstalled/reinstalled Office, and done all the possible troubleshooting on
gt; these machines but still error occurs.
gt;
gt; Any help appreciated, thanks!
gt;

Thanks for your input but all these are not rectifiable since I have opened
the very same files that they are having problems with into another system
and it work fine. They can somehow open other excel spreasheets fine on the
very same network folder where the problematic files are located so it's
telling us that it has nothing to do with the network/directory. I appreciate
the response though....quot;CLRquot; wrote:

gt; Isolate the problem as best you can...........separate the Network from the
gt; Files from the Computers..........move the files about on Jump Drives to help
gt; with this........list specific arrangements where the problem exists and
gt; where it don't......may be a bad leg on the Net, or directory..........
gt;
gt; hth
gt; Vaya con Dios,
gt; Chuck, CABGx3
gt;
gt;
gt;
gt; quot;Delbertquot; wrote:
gt;
gt; gt; Multiple users here have this same problem that whenever they open a
gt; gt; particular Excel file, it gives them a quot;Send Report Error.quot; Weird thing about
gt; gt; it is it doesnt
gt; gt; happen in all their Excel files, only happens to some of them. Also tried
gt; gt; opening
gt; gt; the very same file/s they are having problems with on my machine and it worked
gt; gt; fine.
gt; gt; I have patched Office (SP2), updated Acrobat Reader, updated signatures,
gt; gt; uninstalled/reinstalled Office, and done all the possible troubleshooting on
gt; gt; these machines but still error occurs.
gt; gt;
gt; gt; Any help appreciated, thanks!
gt; gt;

Is there anything in common with the files that cause the problems?.....such
as a similar format, same macros, etc etc?

Vaya con Dios,
Chuck, CABGx3quot;Delbertquot; gt; wrote in message
...
gt; Thanks for your input but all these are not rectifiable since I have
opened
gt; the very same files that they are having problems with into another system
gt; and it work fine. They can somehow open other excel spreasheets fine on
the
gt; very same network folder where the problematic files are located so it's
gt; telling us that it has nothing to do with the network/directory. I
appreciate
gt; the response though....
gt;
gt;
gt; quot;CLRquot; wrote:
gt;
gt; gt; Isolate the problem as best you can...........separate the Network from
the
gt; gt; Files from the Computers..........move the files about on Jump Drives to
help
gt; gt; with this........list specific arrangements where the problem exists and
gt; gt; where it don't......may be a bad leg on the Net, or directory..........
gt; gt;
gt; gt; hth
gt; gt; Vaya con Dios,
gt; gt; Chuck, CABGx3
gt; gt;
gt; gt;
gt; gt;
gt; gt; quot;Delbertquot; wrote:
gt; gt;
gt; gt; gt; Multiple users here have this same problem that whenever they open a
gt; gt; gt; particular Excel file, it gives them a quot;Send Report Error.quot; Weird
thing about
gt; gt; gt; it is it doesnt
gt; gt; gt; happen in all their Excel files, only happens to some of them. Also
tried
gt; gt; gt; opening
gt; gt; gt; the very same file/s they are having problems with on my machine and
it worked
gt; gt; gt; fine.
gt; gt; gt; I have patched Office (SP2), updated Acrobat Reader, updated
signatures,
gt; gt; gt; uninstalled/reinstalled Office, and done all the possible
troubleshooting on
gt; gt; gt; these machines but still error occurs.
gt; gt; gt;
gt; gt; gt; Any help appreciated, thanks!
gt; gt; gt;
The only common set on these files are their macros imbedded. Other than that
all of their settings and format are different. We've also tried changing
their macro settings from it's original excel files and had the author of
these files do this for us - still error exist.

Thanks.

quot;CLRquot; wrote:

gt; Is there anything in common with the files that cause the problems?.....such
gt; as a similar format, same macros, etc etc?
gt;
gt; Vaya con Dios,
gt; Chuck, CABGx3
gt;
gt;
gt; quot;Delbertquot; gt; wrote in message
gt; ...
gt; gt; Thanks for your input but all these are not rectifiable since I have
gt; opened
gt; gt; the very same files that they are having problems with into another system
gt; gt; and it work fine. They can somehow open other excel spreasheets fine on
gt; the
gt; gt; very same network folder where the problematic files are located so it's
gt; gt; telling us that it has nothing to do with the network/directory. I
gt; appreciate
gt; gt; the response though....
gt; gt;
gt; gt;
gt; gt; quot;CLRquot; wrote:
gt; gt;
gt; gt; gt; Isolate the problem as best you can...........separate the Network from
gt; the
gt; gt; gt; Files from the Computers..........move the files about on Jump Drives to
gt; help
gt; gt; gt; with this........list specific arrangements where the problem exists and
gt; gt; gt; where it don't......may be a bad leg on the Net, or directory..........
gt; gt; gt;
gt; gt; gt; hth
gt; gt; gt; Vaya con Dios,
gt; gt; gt; Chuck, CABGx3
gt; gt; gt;
gt; gt; gt;
gt; gt; gt;
gt; gt; gt; quot;Delbertquot; wrote:
gt; gt; gt;
gt; gt; gt; gt; Multiple users here have this same problem that whenever they open a
gt; gt; gt; gt; particular Excel file, it gives them a quot;Send Report Error.quot; Weird
gt; thing about
gt; gt; gt; gt; it is it doesnt
gt; gt; gt; gt; happen in all their Excel files, only happens to some of them. Also
gt; tried
gt; gt; gt; gt; opening
gt; gt; gt; gt; the very same file/s they are having problems with on my machine and
gt; it worked
gt; gt; gt; gt; fine.
gt; gt; gt; gt; I have patched Office (SP2), updated Acrobat Reader, updated
gt; signatures,
gt; gt; gt; gt; uninstalled/reinstalled Office, and done all the possible
gt; troubleshooting on
gt; gt; gt; gt; these machines but still error occurs.
gt; gt; gt; gt;
gt; gt; gt; gt; Any help appreciated, thanks!
gt; gt; gt; gt;
gt;
gt;
gt;

Can you try this on the problem pc's?

Close excel
windows start button|Run
excel /safe
(hit enter)

Starting excel in safe mode disables lots of stuff (macros/addins/toolbars).

Then File|open the workbook

If excel crashes, maybe it's one of those addins/toolbars.

You can disable the addins that are in your XLStart folder and Tools|Addins to
start.

Chip Pearson has some notes on how to diagnose startup errors at:
www.cpearson.com/excel/StartupErrors.htm

And Jan Karel Pieterse has more notes at:
www.jkp-ads.com/Articles/StartupProblems.htm

====
You could see if its the toolbar file, by:
close excel
windows search
search for *.xlb
(in hidden folders for hidden files, too)

Rename all the *.xlb files you find to *.xlbOLD

Then restart excel and see if that helps.

If it does, then rebuild any customized changes to the toolbar at your
convenience.

If it doesn't, then close excel and rename all those *.xlbOLD back to *.xlb.

====

And since it's only happening on a few (assuming the same version of excel),
maybe you can use:
help|detect and repair (if that's available in your version)

or even reinstalling excel on those pc's would help.Delbert wrote:
gt;
gt; The only common set on these files are their macros imbedded. Other than that
gt; all of their settings and format are different. We've also tried changing
gt; their macro settings from it's original excel files and had the author of
gt; these files do this for us - still error exist.
gt;
gt; Thanks.
gt;
gt; quot;CLRquot; wrote:
gt;
gt; gt; Is there anything in common with the files that cause the problems?.....such
gt; gt; as a similar format, same macros, etc etc?
gt; gt;
gt; gt; Vaya con Dios,
gt; gt; Chuck, CABGx3
gt; gt;
gt; gt;
gt; gt; quot;Delbertquot; gt; wrote in message
gt; gt; ...
gt; gt; gt; Thanks for your input but all these are not rectifiable since I have
gt; gt; opened
gt; gt; gt; the very same files that they are having problems with into another system
gt; gt; gt; and it work fine. They can somehow open other excel spreasheets fine on
gt; gt; the
gt; gt; gt; very same network folder where the problematic files are located so it's
gt; gt; gt; telling us that it has nothing to do with the network/directory. I
gt; gt; appreciate
gt; gt; gt; the response though....
gt; gt; gt;
gt; gt; gt;
gt; gt; gt; quot;CLRquot; wrote:
gt; gt; gt;
gt; gt; gt; gt; Isolate the problem as best you can...........separate the Network from
gt; gt; the
gt; gt; gt; gt; Files from the Computers..........move the files about on Jump Drives to
gt; gt; help
gt; gt; gt; gt; with this........list specific arrangements where the problem exists and
gt; gt; gt; gt; where it don't......may be a bad leg on the Net, or directory..........
gt; gt; gt; gt;
gt; gt; gt; gt; hth
gt; gt; gt; gt; Vaya con Dios,
gt; gt; gt; gt; Chuck, CABGx3
gt; gt; gt; gt;
gt; gt; gt; gt;
gt; gt; gt; gt;
gt; gt; gt; gt; quot;Delbertquot; wrote:
gt; gt; gt; gt;
gt; gt; gt; gt; gt; Multiple users here have this same problem that whenever they open a
gt; gt; gt; gt; gt; particular Excel file, it gives them a quot;Send Report Error.quot; Weird
gt; gt; thing about
gt; gt; gt; gt; gt; it is it doesnt
gt; gt; gt; gt; gt; happen in all their Excel files, only happens to some of them. Also
gt; gt; tried
gt; gt; gt; gt; gt; opening
gt; gt; gt; gt; gt; the very same file/s they are having problems with on my machine and
gt; gt; it worked
gt; gt; gt; gt; gt; fine.
gt; gt; gt; gt; gt; I have patched Office (SP2), updated Acrobat Reader, updated
gt; gt; signatures,
gt; gt; gt; gt; gt; uninstalled/reinstalled Office, and done all the possible
gt; gt; troubleshooting on
gt; gt; gt; gt; gt; these machines but still error occurs.
gt; gt; gt; gt; gt;
gt; gt; gt; gt; gt; Any help appreciated, thanks!
gt; gt; gt; gt; gt;
gt; gt;
gt; gt;
gt; gt;

--

Dave Peterson

Maybe with security setting high, try to open one of the errant files
without enabling the macros....just to see if that can be identified as
where the problem is.....if so, then the macros can be enabled/disabled one
at a time until the culprit is found.

Vaya con Dios,
Chuck, CABGx3
quot;Delbertquot; gt; wrote in message
...
gt; The only common set on these files are their macros imbedded. Other than
that
gt; all of their settings and format are different. We've also tried changing
gt; their macro settings from it's original excel files and had the author of
gt; these files do this for us - still error exist.
gt;
gt; Thanks.
gt;
gt; quot;CLRquot; wrote:
gt;
gt; gt; Is there anything in common with the files that cause the
problems?.....such
gt; gt; as a similar format, same macros, etc etc?
gt; gt;
gt; gt; Vaya con Dios,
gt; gt; Chuck, CABGx3
gt; gt;
gt; gt;
gt; gt; quot;Delbertquot; gt; wrote in message
gt; gt; ...
gt; gt; gt; Thanks for your input but all these are not rectifiable since I have
gt; gt; opened
gt; gt; gt; the very same files that they are having problems with into another
system
gt; gt; gt; and it work fine. They can somehow open other excel spreasheets fine
on
gt; gt; the
gt; gt; gt; very same network folder where the problematic files are located so
it's
gt; gt; gt; telling us that it has nothing to do with the network/directory. I
gt; gt; appreciate
gt; gt; gt; the response though....
gt; gt; gt;
gt; gt; gt;
gt; gt; gt; quot;CLRquot; wrote:
gt; gt; gt;
gt; gt; gt; gt; Isolate the problem as best you can...........separate the Network
from
gt; gt; the
gt; gt; gt; gt; Files from the Computers..........move the files about on Jump
Drives to
gt; gt; help
gt; gt; gt; gt; with this........list specific arrangements where the problem exists
and
gt; gt; gt; gt; where it don't......may be a bad leg on the Net, or
directory..........
gt; gt; gt; gt;
gt; gt; gt; gt; hth
gt; gt; gt; gt; Vaya con Dios,
gt; gt; gt; gt; Chuck, CABGx3
gt; gt; gt; gt;
gt; gt; gt; gt;
gt; gt; gt; gt;
gt; gt; gt; gt; quot;Delbertquot; wrote:
gt; gt; gt; gt;
gt; gt; gt; gt; gt; Multiple users here have this same problem that whenever they open
a
gt; gt; gt; gt; gt; particular Excel file, it gives them a quot;Send Report Error.quot; Weird
gt; gt; thing about
gt; gt; gt; gt; gt; it is it doesnt
gt; gt; gt; gt; gt; happen in all their Excel files, only happens to some of them.
Also
gt; gt; tried
gt; gt; gt; gt; gt; opening
gt; gt; gt; gt; gt; the very same file/s they are having problems with on my machine
and
gt; gt; it worked
gt; gt; gt; gt; gt; fine.
gt; gt; gt; gt; gt; I have patched Office (SP2), updated Acrobat Reader, updated
gt; gt; signatures,
gt; gt; gt; gt; gt; uninstalled/reinstalled Office, and done all the possible
gt; gt; troubleshooting on
gt; gt; gt; gt; gt; these machines but still error occurs.
gt; gt; gt; gt; gt;
gt; gt; gt; gt; gt; Any help appreciated, thanks!
gt; gt; gt; gt; gt;
gt; gt;
gt; gt;
gt; gt;
Thanks for your input Dave P. - I have tried your suggestions just now and
still the error occurs. All addins are disabled but still did not rectify
this issue. Also checked for xlb's but none found on the system. I already
tried detect/repair and reinstalled excel but those didnt help either. It's
not a corruption with these files since other users can open it on another pc
nor a corrupted system since they can open other excel sheets just fine. I've
also updated into the latest patch SP2 for their office but also no luck!

I have made a temp workaround for these folks and had copied the very same
file into that same path, renamed it and so far it's working for them.

But I'm afraid that these copied files might fail also in the future. Any
other ideas? I am stomped!
quot;Dave Petersonquot; wrote:

gt; Can you try this on the problem pc's?
gt;
gt; Close excel
gt; windows start button|Run
gt; excel /safe
gt; (hit enter)
gt;
gt; Starting excel in safe mode disables lots of stuff (macros/addins/toolbars).
gt;
gt; Then File|open the workbook
gt;
gt; If excel crashes, maybe it's one of those addins/toolbars.
gt;
gt; You can disable the addins that are in your XLStart folder and Tools|Addins to
gt; start.
gt;
gt; Chip Pearson has some notes on how to diagnose startup errors at:
gt; www.cpearson.com/excel/StartupErrors.htm
gt;
gt; And Jan Karel Pieterse has more notes at:
gt; www.jkp-ads.com/Articles/StartupProblems.htm
gt;
gt; ====
gt; You could see if its the toolbar file, by:
gt; close excel
gt; windows search
gt; search for *.xlb
gt; (in hidden folders for hidden files, too)
gt;
gt; Rename all the *.xlb files you find to *.xlbOLD
gt;
gt; Then restart excel and see if that helps.
gt;
gt; If it does, then rebuild any customized changes to the toolbar at your
gt; convenience.
gt;
gt; If it doesn't, then close excel and rename all those *.xlbOLD back to *.xlb.
gt;
gt; ====
gt;
gt; And since it's only happening on a few (assuming the same version of excel),
gt; maybe you can use:
gt; help|detect and repair (if that's available in your version)
gt;
gt; or even reinstalling excel on those pc's would help.
gt;
gt;
gt; Delbert wrote:
gt; gt;
gt; gt; The only common set on these files are their macros imbedded. Other than that
gt; gt; all of their settings and format are different. We've also tried changing
gt; gt; their macro settings from it's original excel files and had the author of
gt; gt; these files do this for us - still error exist.
gt; gt;
gt; gt; Thanks.
gt; gt;
gt; gt; quot;CLRquot; wrote:
gt; gt;
gt; gt; gt; Is there anything in common with the files that cause the problems?.....such
gt; gt; gt; as a similar format, same macros, etc etc?
gt; gt; gt;
gt; gt; gt; Vaya con Dios,
gt; gt; gt; Chuck, CABGx3
gt; gt; gt;
gt; gt; gt;
gt; gt; gt; quot;Delbertquot; gt; wrote in message
gt; gt; gt; ...
gt; gt; gt; gt; Thanks for your input but all these are not rectifiable since I have
gt; gt; gt; opened
gt; gt; gt; gt; the very same files that they are having problems with into another system
gt; gt; gt; gt; and it work fine. They can somehow open other excel spreasheets fine on
gt; gt; gt; the
gt; gt; gt; gt; very same network folder where the problematic files are located so it's
gt; gt; gt; gt; telling us that it has nothing to do with the network/directory. I
gt; gt; gt; appreciate
gt; gt; gt; gt; the response though....
gt; gt; gt; gt;
gt; gt; gt; gt;
gt; gt; gt; gt; quot;CLRquot; wrote:
gt; gt; gt; gt;
gt; gt; gt; gt; gt; Isolate the problem as best you can...........separate the Network from
gt; gt; gt; the
gt; gt; gt; gt; gt; Files from the Computers..........move the files about on Jump Drives to
gt; gt; gt; help
gt; gt; gt; gt; gt; with this........list specific arrangements where the problem exists and
gt; gt; gt; gt; gt; where it don't......may be a bad leg on the Net, or directory..........
gt; gt; gt; gt; gt;
gt; gt; gt; gt; gt; hth
gt; gt; gt; gt; gt; Vaya con Dios,
gt; gt; gt; gt; gt; Chuck, CABGx3
gt; gt; gt; gt; gt;
gt; gt; gt; gt; gt;
gt; gt; gt; gt; gt;
gt; gt; gt; gt; gt; quot;Delbertquot; wrote:
gt; gt; gt; gt; gt;
gt; gt; gt; gt; gt; gt; Multiple users here have this same problem that whenever they open a
gt; gt; gt; gt; gt; gt; particular Excel file, it gives them a quot;Send Report Error.quot; Weird
gt; gt; gt; thing about
gt; gt; gt; gt; gt; gt; it is it doesnt
gt; gt; gt; gt; gt; gt; happen in all their Excel files, only happens to some of them. Also
gt; gt; gt; tried
gt; gt; gt; gt; gt; gt; opening
gt; gt; gt; gt; gt; gt; the very same file/s they are having problems with on my machine and
gt; gt; gt; it worked
gt; gt; gt; gt; gt; gt; fine.
gt; gt; gt; gt; gt; gt; I have patched Office (SP2), updated Acrobat Reader, updated
gt; gt; gt; signatures,
gt; gt; gt; gt; gt; gt; uninstalled/reinstalled Office, and done all the possible
gt; gt; gt; troubleshooting on
gt; gt; gt; gt; gt; gt; these machines but still error occurs.
gt; gt; gt; gt; gt; gt;
gt; gt; gt; gt; gt; gt; Any help appreciated, thanks!
gt; gt; gt; gt; gt; gt;
gt; gt; gt;
gt; gt; gt;
gt; gt; gt;
gt;
gt; --
gt;
gt; Dave Peterson
gt;

When I open these files and answered to the prompt where it questioned me if
I want to update links - per user they normally click on quot;Dont Updatequot; and it
worked that way - it then crashes right away. Excel is not asking me to
disable/enable the macros at startup so I'm not sure which option are you
referring to?

Thanks.

quot;CLRquot; wrote:

gt; Maybe with security setting high, try to open one of the errant files
gt; without enabling the macros....just to see if that can be identified as
gt; where the problem is.....if so, then the macros can be enabled/disabled one
gt; at a time until the culprit is found.
gt;
gt; Vaya con Dios,
gt; Chuck, CABGx3
gt;
gt;
gt;
gt; quot;Delbertquot; gt; wrote in message
gt; ...
gt; gt; The only common set on these files are their macros imbedded. Other than
gt; that
gt; gt; all of their settings and format are different. We've also tried changing
gt; gt; their macro settings from it's original excel files and had the author of
gt; gt; these files do this for us - still error exist.
gt; gt;
gt; gt; Thanks.
gt; gt;
gt; gt; quot;CLRquot; wrote:
gt; gt;
gt; gt; gt; Is there anything in common with the files that cause the
gt; problems?.....such
gt; gt; gt; as a similar format, same macros, etc etc?
gt; gt; gt;
gt; gt; gt; Vaya con Dios,
gt; gt; gt; Chuck, CABGx3
gt; gt; gt;
gt; gt; gt;
gt; gt; gt; quot;Delbertquot; gt; wrote in message
gt; gt; gt; ...
gt; gt; gt; gt; Thanks for your input but all these are not rectifiable since I have
gt; gt; gt; opened
gt; gt; gt; gt; the very same files that they are having problems with into another
gt; system
gt; gt; gt; gt; and it work fine. They can somehow open other excel spreasheets fine
gt; on
gt; gt; gt; the
gt; gt; gt; gt; very same network folder where the problematic files are located so
gt; it's
gt; gt; gt; gt; telling us that it has nothing to do with the network/directory. I
gt; gt; gt; appreciate
gt; gt; gt; gt; the response though....
gt; gt; gt; gt;
gt; gt; gt; gt;
gt; gt; gt; gt; quot;CLRquot; wrote:
gt; gt; gt; gt;
gt; gt; gt; gt; gt; Isolate the problem as best you can...........separate the Network
gt; from
gt; gt; gt; the
gt; gt; gt; gt; gt; Files from the Computers..........move the files about on Jump
gt; Drives to
gt; gt; gt; help
gt; gt; gt; gt; gt; with this........list specific arrangements where the problem exists
gt; and
gt; gt; gt; gt; gt; where it don't......may be a bad leg on the Net, or
gt; directory..........
gt; gt; gt; gt; gt;
gt; gt; gt; gt; gt; hth
gt; gt; gt; gt; gt; Vaya con Dios,
gt; gt; gt; gt; gt; Chuck, CABGx3
gt; gt; gt; gt; gt;
gt; gt; gt; gt; gt;
gt; gt; gt; gt; gt;
gt; gt; gt; gt; gt; quot;Delbertquot; wrote:
gt; gt; gt; gt; gt;
gt; gt; gt; gt; gt; gt; Multiple users here have this same problem that whenever they open
gt; a
gt; gt; gt; gt; gt; gt; particular Excel file, it gives them a quot;Send Report Error.quot; Weird
gt; gt; gt; thing about
gt; gt; gt; gt; gt; gt; it is it doesnt
gt; gt; gt; gt; gt; gt; happen in all their Excel files, only happens to some of them.
gt; Also
gt; gt; gt; tried
gt; gt; gt; gt; gt; gt; opening
gt; gt; gt; gt; gt; gt; the very same file/s they are having problems with on my machine
gt; and
gt; gt; gt; it worked
gt; gt; gt; gt; gt; gt; fine.
gt; gt; gt; gt; gt; gt; I have patched Office (SP2), updated Acrobat Reader, updated
gt; gt; gt; signatures,
gt; gt; gt; gt; gt; gt; uninstalled/reinstalled Office, and done all the possible
gt; gt; gt; troubleshooting on
gt; gt; gt; gt; gt; gt; these machines but still error occurs.
gt; gt; gt; gt; gt; gt;
gt; gt; gt; gt; gt; gt; Any help appreciated, thanks!
gt; gt; gt; gt; gt; gt;
gt; gt; gt;
gt; gt; gt;
gt; gt; gt;
gt;
gt;
gt;

You must first re-set your security setting on one of the machines having
toruble.........it varies depending on which version of Excel you're
using......in XL97, it's Tools gt; Options gt; GeneralTab gt; uncheck quot;Macro virus
protectionquot;.....in others I think it's Tools gt; Macro gt; Security......

Also, is there any commonality of Excel Version numbers on the good/bad
machines, and/or AntiVirus software?

Vaya con Dios,
Chuck, CABGx3

quot;Delbertquot; gt; wrote in message
...
gt; When I open these files and answered to the prompt where it questioned me
if
gt; I want to update links - per user they normally click on quot;Dont Updatequot; and
it
gt; worked that way - it then crashes right away. Excel is not asking me to
gt; disable/enable the macros at startup so I'm not sure which option are you
gt; referring to?
gt;
gt; Thanks.
gt;
gt; quot;CLRquot; wrote:
gt;
gt; gt; Maybe with security setting high, try to open one of the errant files
gt; gt; without enabling the macros....just to see if that can be identified as
gt; gt; where the problem is.....if so, then the macros can be enabled/disabled
one
gt; gt; at a time until the culprit is found.
gt; gt;
gt; gt; Vaya con Dios,
gt; gt; Chuck, CABGx3
gt; gt;
gt; gt;
gt; gt;
gt; gt; quot;Delbertquot; gt; wrote in message
gt; gt; ...
gt; gt; gt; The only common set on these files are their macros imbedded. Other
than
gt; gt; that
gt; gt; gt; all of their settings and format are different. We've also tried
changing
gt; gt; gt; their macro settings from it's original excel files and had the author
of
gt; gt; gt; these files do this for us - still error exist.
gt; gt; gt;
gt; gt; gt; Thanks.
gt; gt; gt;
gt; gt; gt; quot;CLRquot; wrote:
gt; gt; gt;
gt; gt; gt; gt; Is there anything in common with the files that cause the
gt; gt; problems?.....such
gt; gt; gt; gt; as a similar format, same macros, etc etc?
gt; gt; gt; gt;
gt; gt; gt; gt; Vaya con Dios,
gt; gt; gt; gt; Chuck, CABGx3
gt; gt; gt; gt;
gt; gt; gt; gt;
gt; gt; gt; gt; quot;Delbertquot; gt; wrote in message
gt; gt; gt; gt; ...
gt; gt; gt; gt; gt; Thanks for your input but all these are not rectifiable since I
have
gt; gt; gt; gt; opened
gt; gt; gt; gt; gt; the very same files that they are having problems with into
another
gt; gt; system
gt; gt; gt; gt; gt; and it work fine. They can somehow open other excel spreasheets
fine
gt; gt; on
gt; gt; gt; gt; the
gt; gt; gt; gt; gt; very same network folder where the problematic files are located
so
gt; gt; it's
gt; gt; gt; gt; gt; telling us that it has nothing to do with the network/directory. I
gt; gt; gt; gt; appreciate
gt; gt; gt; gt; gt; the response though....
gt; gt; gt; gt; gt;
gt; gt; gt; gt; gt;
gt; gt; gt; gt; gt; quot;CLRquot; wrote:
gt; gt; gt; gt; gt;
gt; gt; gt; gt; gt; gt; Isolate the problem as best you can...........separate the
Network
gt; gt; from
gt; gt; gt; gt; the
gt; gt; gt; gt; gt; gt; Files from the Computers..........move the files about on Jump
gt; gt; Drives to
gt; gt; gt; gt; help
gt; gt; gt; gt; gt; gt; with this........list specific arrangements where the problem
exists
gt; gt; and
gt; gt; gt; gt; gt; gt; where it don't......may be a bad leg on the Net, or
gt; gt; directory..........
gt; gt; gt; gt; gt; gt;
gt; gt; gt; gt; gt; gt; hth
gt; gt; gt; gt; gt; gt; Vaya con Dios,
gt; gt; gt; gt; gt; gt; Chuck, CABGx3
gt; gt; gt; gt; gt; gt;
gt; gt; gt; gt; gt; gt;
gt; gt; gt; gt; gt; gt;
gt; gt; gt; gt; gt; gt; quot;Delbertquot; wrote:
gt; gt; gt; gt; gt; gt;
gt; gt; gt; gt; gt; gt; gt; Multiple users here have this same problem that whenever they
open
gt; gt; a
gt; gt; gt; gt; gt; gt; gt; particular Excel file, it gives them a quot;Send Report Error.quot;
Weird
gt; gt; gt; gt; thing about
gt; gt; gt; gt; gt; gt; gt; it is it doesnt
gt; gt; gt; gt; gt; gt; gt; happen in all their Excel files, only happens to some of them.
gt; gt; Also
gt; gt; gt; gt; tried
gt; gt; gt; gt; gt; gt; gt; opening
gt; gt; gt; gt; gt; gt; gt; the very same file/s they are having problems with on my
machine
gt; gt; and
gt; gt; gt; gt; it worked
gt; gt; gt; gt; gt; gt; gt; fine.
gt; gt; gt; gt; gt; gt; gt; I have patched Office (SP2), updated Acrobat Reader, updated
gt; gt; gt; gt; signatures,
gt; gt; gt; gt; gt; gt; gt; uninstalled/reinstalled Office, and done all the possible
gt; gt; gt; gt; troubleshooting on
gt; gt; gt; gt; gt; gt; gt; these machines but still error occurs.
gt; gt; gt; gt; gt; gt; gt;
gt; gt; gt; gt; gt; gt; gt; Any help appreciated, thanks!
gt; gt; gt; gt; gt; gt; gt;
gt; gt; gt; gt;
gt; gt; gt; gt;
gt; gt; gt; gt;
gt; gt;
gt; gt;
gt; gt;