software

MS Help-search algorithm sucks

#1 I don't want to quot;Select a Discussion Groupquot; (accordingly, since I MUST,
I will post to a bunch of discussion groups and hope against all hope that
some nice microserf will actually show this to somebody who might actually do
something about their awful product, someday, when the sun is shining and
they have nothing better to do, except that it will get raised as an issue
from only one consumer/end product user, and get killed in a meeting, because
it would involve caring about customers, and actually responding to their
concerns - god forbid they have an effective Help-seatch-algorithm)
#2 I don't want to post a suggestion
#3 I want to contact MS directly and tell them their product is awful
(Excel search specifically), NOT post to a quot;Discussion Groupquot;
#4 I would like a reply from a person telling me my concerns are valid (and
have them admit their product sucks, and the seach function is as weak as a
sick kitten)

Okay, that said, here is my quot;suggestion for a Discussion Groupquot;: the
algorithm for searching for quot;Helpquot; in Excel is awful and wretched and
annoying and frequently useless. I can't believe how difficult microsoft
makes it to do the simplest tasks. I find it frustrating to be defeated by
software that claims to be useful.

Suggestion: TOTALLY REVAMP YOUR SEARCH ALGORITHM - OR CLONE THE ONE GOOGLE
USES. IT WORKS.

BTW, this is called quot;a complaintquot;, not a rant...

Mark
Boston, MA

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the quot;I
Agreequot; button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click quot;I Agreequot; in the message pane.

www.microsoft.com/office/comm...excel.charting

Don't fight, switch. Use Google's search algorithm. Using the advanced
search, and enter microsoft.com in the domain to search. Or use the advanced
groups search, and enter a group name like *excel*.

- Jon
-------
Jon Peltier, Microsoft Excel MVP
Peltier Technical Services - Tutorials and Custom Solutions -
PeltierTech.com/
2006 Excel User Conference, 19-21 April, Atlantic City, NJ
peltiertech.com/Excel/ExcelUserConf06.html
_______quot;Brainless_in_Bostonquot; gt; wrote in
message ...
gt; MS Help-search algorithm sucks
gt;
gt; #1 I don't want to quot;Select a Discussion Groupquot; (accordingly, since I
gt; MUST,
gt; I will post to a bunch of discussion groups and hope against all hope that
gt; some nice microserf will actually show this to somebody who might actually
gt; do
gt; something about their awful product, someday, when the sun is shining and
gt; they have nothing better to do, except that it will get raised as an issue
gt; from only one consumer/end product user, and get killed in a meeting,
gt; because
gt; it would involve caring about customers, and actually responding to their
gt; concerns - god forbid they have an effective Help-seatch-algorithm)
gt; #2 I don't want to post a suggestion
gt; #3 I want to contact MS directly and tell them their product is awful
gt; (Excel search specifically), NOT post to a quot;Discussion Groupquot;
gt; #4 I would like a reply from a person telling me my concerns are valid
gt; (and
gt; have them admit their product sucks, and the seach function is as weak as
gt; a
gt; sick kitten)
gt;
gt; Okay, that said, here is my quot;suggestion for a Discussion Groupquot;: the
gt; algorithm for searching for quot;Helpquot; in Excel is awful and wretched and
gt; annoying and frequently useless. I can't believe how difficult microsoft
gt; makes it to do the simplest tasks. I find it frustrating to be defeated by
gt; software that claims to be useful.
gt;
gt; Suggestion: TOTALLY REVAMP YOUR SEARCH ALGORITHM - OR CLONE THE ONE GOOGLE
gt; USES. IT WORKS.
gt;
gt; BTW, this is called quot;a complaintquot;, not a rant...
gt;
gt; Mark
gt; Boston, MA
gt;
gt; ----------------
gt; This post is a suggestion for Microsoft, and Microsoft responds to the
gt; suggestions with the most votes. To vote for this suggestion, click the quot;I
gt; Agreequot; button in the message pane. If you do not see the button, follow
gt; this
gt; link to open the suggestion in the Microsoft Web-based Newsreader and then
gt; click quot;I Agreequot; in the message pane.
gt;
gt; www.microsoft.com/office/comm...excel.charting