software

I have a user that when he opens the VB Editor Help in either Excel or Word,
he cannot do any searches as his cursor changes to a horizontal double arrow
in the input fields. I've only found 2 mentions of this on the net... one
said this happens if the app is launched through IE, kill msohelp process,
but not the case here... the other was a posting on a usergroup that was
never answered. I've done a detect and repair and tried Excel in safe mode.
ideas?

I get this quite regularly, and I don't run IE. This indicates with the help
process though.

Go to the task manager (Ctrl-Alt-Del), select the processes tab, then select
MSOHELP.exe in the list. Hit the End Process button.

Back in VBIDE restart help, it should be okay tyhen.

--

HTH

Bob Phillips

(remove nothere from the email address if mailing direct)

quot;deo89quot; gt; wrote in message
...
gt; I have a user that when he opens the VB Editor Help in either Excel or
Word,
gt; he cannot do any searches as his cursor changes to a horizontal double
arrow
gt; in the input fields. I've only found 2 mentions of this on the net... one
gt; said this happens if the app is launched through IE, kill msohelp process,
gt; but not the case here... the other was a posting on a usergroup that was
gt; never answered. I've done a detect and repair and tried Excel in safe
mode.
gt; ideas?
MSOHELP.exe wasn't on the process list, sorry, I should have made that
clearer. I didn't see anything on the process list that jumped out at me as
unusual.

quot;Bob Phillipsquot; wrote:

gt; I get this quite regularly, and I don't run IE. This indicates with the help
gt; process though.
gt;
gt; Go to the task manager (Ctrl-Alt-Del), select the processes tab, then select
gt; MSOHELP.exe in the list. Hit the End Process button.
gt;
gt; Back in VBIDE restart help, it should be okay tyhen.
gt;
gt; --
gt;
gt; HTH
gt;
gt; Bob Phillips
gt;
gt; (remove nothere from the email address if mailing direct)
gt;
gt; quot;deo89quot; gt; wrote in message
gt; ...
gt; gt; I have a user that when he opens the VB Editor Help in either Excel or
gt; Word,
gt; gt; he cannot do any searches as his cursor changes to a horizontal double
gt; arrow
gt; gt; in the input fields. I've only found 2 mentions of this on the net... one
gt; gt; said this happens if the app is launched through IE, kill msohelp process,
gt; gt; but not the case here... the other was a posting on a usergroup that was
gt; gt; never answered. I've done a detect and repair and tried Excel in safe
gt; mode.
gt; gt; ideas?
gt;
gt;
gt;