software

Using Excel 2003
Would someone give me some ideas on how to track the following information
and which functions/methods to use?

I want to track errors and the possible trends. For instance: We've had a
lot of errors in the company lately. I want to focus on who is causing the
errors and which errors are occurring the most. There could be at least 10
people involved in these errors and there can be endless different
discrepancies. Let's say that there's an error in the paperwork. The
paperwork is checked by 2 different people. So if that's the error, then
both people are at fault. If it's a data entry error, then one person is at
fault. What is the best way to track and retrieve this info?
Any help would be greatly appreciated

Karen
Excel can handle the mechanics of what you want to do but it cannot come
up with the methodology. By quot;mechanicsquot; I mean Excel can manipulate the
data any way you want, to extract whatever information/conclusions you want.
But only you can come up with the data itself and how it's laid out.
Excel has (until the next version is released) 256 columns and 65,536
rows and as many sheets as your computer's memory can handle. If the number
of problems exceeds 256, you might list the people across the top and the
problems down Column A. Then come up with something you think is
appropriate to enter for each person for each problem. Then you have to
come up with what you want Excel to do for you.
I realize this isn't much help to you, but you have to understand that
there is not much anyone can do for you at this end until you have completed
your end. HTH Otto
quot;Karenquot; gt; wrote in message
...
gt; Using Excel 2003
gt; Would someone give me some ideas on how to track the following information
gt; and which functions/methods to use?
gt;
gt; I want to track errors and the possible trends. For instance: We've had a
gt; lot of errors in the company lately. I want to focus on who is causing
gt; the
gt; errors and which errors are occurring the most. There could be at least
gt; 10
gt; people involved in these errors and there can be endless different
gt; discrepancies. Let's say that there's an error in the paperwork. The
gt; paperwork is checked by 2 different people. So if that's the error, then
gt; both people are at fault. If it's a data entry error, then one person is
gt; at
gt; fault. What is the best way to track and retrieve this info?
gt; Any help would be greatly appreciated