software

I purchased a computer that had a 60 day trial of ms office. I
purchased/upgraded to the full office 2003 version. I now require the
analysis add-in. When I try to install it, it says I must insert the
original product disk- which I don't have. What am I supposed to do??? Any
help is appreciated.

bd

How about contacting MS?

--
Regards,

Peo Sjoblom

(No private emails please)quot;BillDquot; gt; wrote in message
...
gt;I purchased a computer that had a 60 day trial of ms office. I
gt; purchased/upgraded to the full office 2003 version. I now require the
gt; analysis add-in. When I try to install it, it says I must insert the
gt; original product disk- which I don't have. What am I supposed to do???
gt; Any
gt; help is appreciated.
gt;
gt; bdWell... assuming your response is not a joke- that's what I was trying to do.
I spent 20 minutes on the site trying to find an answer to the question.
Since I found no answer, 'MS' suggested I post a question here. Are you
suggesting I call them? Do they actually answer phone calls?

bd

quot;Peo Sjoblomquot; wrote:

gt; How about contacting MS?
gt;
gt; --
gt; Regards,
gt;
gt; Peo Sjoblom
gt;
gt; (No private emails please)
gt;
gt;
gt; quot;BillDquot; gt; wrote in message
gt; ...
gt; gt;I purchased a computer that had a 60 day trial of ms office. I
gt; gt; purchased/upgraded to the full office 2003 version. I now require the
gt; gt; analysis add-in. When I try to install it, it says I must insert the
gt; gt; original product disk- which I don't have. What am I supposed to do???
gt; gt; Any
gt; gt; help is appreciated.
gt; gt;
gt; gt; bd
gt;
gt;

If as you say you had a trial version of and then upgraded to the real thing
after 3 months presumably by buying it online

here's from MS's webpage

quot; When your trial period ends, you will have the option of converting your
trial software to a full or perpetual copy of Microsoft Office by purchasing
a conversion key online or buying the product through a participating
reseller. You may convert to either Office Standard Edition 2003 or Student
and Teacher Edition 2003. quot;

here's a link

www.microsoft.com/office/pctrial/convert.mspx

here's support

www.microsoft.com/mscorp/info...s/default.mspx

(am assuming you are located in the US)

each location has a phone number and if I was you I would call and ask

--
Regards,

Peo Sjoblom

(No private emails please)quot;BillDquot; gt; wrote in message
...
gt; Well... assuming your response is not a joke- that's what I was trying to
gt; do.
gt; I spent 20 minutes on the site trying to find an answer to the question.
gt; Since I found no answer, 'MS' suggested I post a question here. Are you
gt; suggesting I call them? Do they actually answer phone calls?
gt;
gt; bd
gt;
gt; quot;Peo Sjoblomquot; wrote:
gt;
gt;gt; How about contacting MS?
gt;gt;
gt;gt; --
gt;gt; Regards,
gt;gt;
gt;gt; Peo Sjoblom
gt;gt;
gt;gt; (No private emails please)
gt;gt;
gt;gt;
gt;gt; quot;BillDquot; gt; wrote in message
gt;gt; ...
gt;gt; gt;I purchased a computer that had a 60 day trial of ms office. I
gt;gt; gt; purchased/upgraded to the full office 2003 version. I now require the
gt;gt; gt; analysis add-in. When I try to install it, it says I must insert the
gt;gt; gt; original product disk- which I don't have. What am I supposed to do???
gt;gt; gt; Any
gt;gt; gt; help is appreciated.
gt;gt; gt;
gt;gt; gt; bd
gt;gt;
gt;gt;