software

I have had Excel 2002 on my computer since I purchased it. I went to open it
recently amp; it came up with a install box asking to insert Microsoft Office XP
Professional with Front Page. I am a licensed user and do not have the disk.
I recently took it to the computer shop for this problem amp; they said my
short cut was corrupt. It has happened again. How can I fix it myself?

Scooter

You will need the CD/DVD. The computer shop should provide you with the
media or it should have been installed in full on the hard drive, so you can
point to here when Office needs any updates. It should also have a licence
sticker for Office on the computer case.

You can also phone your local MS office, who for a shipping and media charge
will likely send you a replacement disc

--
HTH
Nick Hodge
Microsoft MVP - Excel
Southampton, England
www.nickhodge.co.uk
HISquot;Scooterquot; gt; wrote in message
...
gt;I have had Excel 2002 on my computer since I purchased it. I went to open
gt;it
gt; recently amp; it came up with a install box asking to insert Microsoft Office
gt; XP
gt; Professional with Front Page. I am a licensed user and do not have the
gt; disk.
gt; I recently took it to the computer shop for this problem amp; they said my
gt; short cut was corrupt. It has happened again. How can I fix it myself?
I have same problem as scooter below had word, xl and outlook 2002 for years,
all ligitimately purchased from microsoft and never a problem - suddenly I
get prompts when opening these packages - quot;insert Micosoft Office XP
Professional with Front Pagequot;. Never heard of front page and never needed it.
I do not have the boxes or discs anymore. Microsoft less than helpful on call
center want to charge 13 dollars to contiinue call after they acknowlegde
that my version is a valid copy. any pointers to get rid of irratating
prompts?

quot;Scooterquot; wrote:

gt; I have had Excel 2002 on my computer since I purchased it. I went to open it
gt; recently amp; it came up with a install box asking to insert Microsoft Office XP
gt; Professional with Front Page. I am a licensed user and do not have the disk.
gt; I recently took it to the computer shop for this problem amp; they said my
gt; short cut was corrupt. It has happened again. How can I fix it myself?