software

I'm hoping somebody here can point me in the right direction. I work at a
small nonprofit where we manage our IT needs with the equivalent know-how of
chewing gum and duct tape.

A few weeks ago, someone in our office encrypted a few Excel spreadsheets
and folders using the right-click, Properties, Advanced. Encrypt function.
Now nobody, including that person, knows how to un-encrypt them. I've been
tasked with trying to figure it out.

Any suggestions are greatly appreciated.

Jason,

support.microsoft.com/kb/308993/en-us
How To Remove File Encryption in Windows XP

Jim Cone
San Francisco, USA
Free add-ins: www.realezsites.com/bus/primitivesoftware
quot;Jasonquot; gt;
wrote in message
news
I'm hoping somebody here can point me in the right direction. I work at a
small nonprofit where we manage our IT needs with the equivalent know-how of
chewing gum and duct tape.

A few weeks ago, someone in our office encrypted a few Excel spreadsheets
and folders using the right-click, Properties, Advanced. Encrypt function.
Now nobody, including that person, knows how to un-encrypt them. I've been
tasked with trying to figure it out.

Any suggestions are greatly appreciated.

Jim,

Thanks for replying. I posted more about this over he
www.microsoft.com/windowsxp/e...=en-usamp;m=1amp;p=1

We figured out how to fix about half the files, but the other half are still
giving us problems. When I try looking at their Advanced Attributes
Properties, I get this error message: quot;EFSADU - Unable to
find the user information for the file.quot; The following screen lists no data
for Encryption Details.

Any clue why this might have happened, or how to work around it?

Jason,
I can't help you, don't have the knowledge.
Good luck.
Jim Cone
San Francisco, USA

quot;Jasonquot; gt;
wrote in message
...
Jim,
Thanks for replying. I posted more about this over he
www.microsoft.com/windowsxp/e...=en-usamp;m=1amp;p=1
We figured out how to fix about half the files, but the other half are still
giving us problems. When I try looking at their Advanced Attributes
Properties, I get this error message: quot;EFSADU - Unable to
find the user information for the file.quot; The following screen lists no data
for Encryption Details.
Any clue why this might have happened, or how to work around it?